Privacy Policy


Privacy Policy for Studio Novo Nashville

 

Last Updated: October 21, 2024

 

At Studio Novo Nashville we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and safeguard your data, and your rights regarding your information.

 

Please read this Privacy Policy carefully to understand how we handle your personal information. By using our services or visiting our website, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

 

We may collect the following types of personal information from you:

 

1.1. Contact Information: When you sign up for our services or create an account, we may collect your name, email address, phone number, and physical address.

 

1.2. Payment Information: If you make payments for our services, we may collect your payment card information, billing address, and other relevant payment details.

 

1.3. Health and Fitness Data: To provide personalized fitness plans and training, we may collect information related to your health, fitness goals, medical conditions, and workout performance.

 

1.4. Communications: We may keep records of any communications you have with us, including email and phone correspondence.

 

1.5. Usage Information: We collect data about your interaction with our website and mobile applications, including your IP address, device information, and browser type.

 

2. How We Use Your Information

 

We use your personal information for the following purposes:

 

2.1. Providing Services: To deliver our fitness and wellness services, including personalized workouts, training plans, and class bookings.

 

2.2. Communication: To send you important information about our services, updates, promotions, and respond to your inquiries.

 

2.3. Payment Processing: To process payments and maintain financial records.

 

2.4. Health and Fitness Analysis: To provide you with personalized fitness recommendations, analyze your progress, and tailor our services to your needs.

 

2.5. Marketing: To send you information about our services, promotions, and offers. Message and data rates may apply and you may reply STOP to opt-out of  messaging; reply HELP for additional messaging help. Message frequency may vary based on usage.

 

3. Data Security

 

We take data security seriously and implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

 

4. Data Sharing

 

We do not sell or share your personal information with third parties without your explicit consent, except for the following situations:

 

4.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services.

 

4.2 No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

4.3. Legal Compliance: We may share your information when required by law, regulation, or legal process.

 

5. Your Rights

 

You have the right to:

 

5.1. Access: Request access to the personal information we hold about you.

 

5.2. Correction: Request correction of inaccurate or incomplete personal information.

 

5.3. Deletion: Request the deletion of your personal information.

 

5.4. Objection: Object to the processing of your personal information for marketing purposes.

 

5.5. Data Portability: Request the transfer of your personal information to another party.

 

6. Contact Us

 

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

 

novonashville@gmail.com

 

7. Changes to this Privacy Policy 

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting a prominent notice on our website or via email.

 

By using our services, you agree to the terms of this Privacy Policy.

 

Thank you for choosing Studio Novo Nashville for your fitness and wellness journey. We are committed to safeguarding your privacy and providing exceptional services.

 

Studio Novo Nashvile



Terms & Conditions

 

Studio Novo Nashville Terms and Conditions

 

Welcome to Studio Novo Nashville.  These Terms and Conditions outline the rules and regulations for the use of our services and participation in our SMS communication program. By signing up for our fitness programs or SMS campaigns, you agree to comply with these terms. Please read them carefully.

 

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1. General Participation Terms



  • Eligibility: You must be at least 18 years old to join or have parental consent. Your membership is personal and non-transferable.

  • Payments & Fees: All membership fees are billed monthly unless otherwise stated. Late payments may incur additional charges.

Cancellation Policy: To cancel or pause your membership, please provide written notice at least 14 days before the next billing cycle.

  • Facility Rules: Members are expected to adhere to gym etiquette, including but not limited to proper use of equipment, respect for others, and cleanliness. Misconduct may lead to membership termination.

 

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2. SMS Communication Program

 

As part of our services, Studio Novo Nashville offers an SMS program to keep you informed and motivated. By opting in, you consent to receive text messages related to our services.

 

Program Name: Studio Novo Nashville SMS Campaign

 

Message Frequency: You can expect to receive 4-6 messages per week depending on your usage and attendance, including but not limited to:

  • Class schedule updates

  • Class and Event reminders

  • Exclusive promotions and offers

  • Studio closures and updates

 

Product Description: The Studio Novo Nashville SMS program is designed to keep you updated and engaged with personalized fitness content, class information, and exclusive offers.

 

Customer Care: If you have any questions or need support, contact us at [customer service email/phone number] or reply “HELP” to any of our messages for assistance.

 

Opt-out Information: 

- To opt-out of the SMS program at any time, text “STOP” to [shortcode]. After opting out, you will no longer receive text messages from us.

- For single-message programs, you will receive only one message upon opt-in, and no further action is required unless you wish to opt out for future communication.

 

Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan. Please check with your provider for details.

 

Associated Costs: Participation in the SMS program is free from our end, but you are responsible for any charges from your mobile carrier, including text message fees and data rates.

 

4. Changes to Terms & Conditions

Studio Novo Nashville reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website or notification via SMS.

 

By using our fitness services or signing up for our SMS campaign, you agree to these terms and conditions. If you have any questions, please contact us at novonashville@gmail.com. 

 

Thank you for choosing Studio Novo Nashville!